Private Policy
Privacy Policy
This Privacy Policy is between Soul Touch Wellness (“Soul Touch,” “we,” “our,” or “us”) and you. It outlines our commitment to protecting your privacy across our organizational records, website, social media platforms, and physical locations.
By creating this Privacy Policy, we want you to understand what information we collect, why we collect it, how we use it, and how we protect it. We encourage you to read this policy carefully.
User Rights
Soul Touch may collect, use, store, share, and protect your personal information as part of providing our services. This Privacy Policy applies to the Soul Touch website, databases, applications, services, tools, and all interactions with our organization, regardless of how you access or use them.
You have the right to:
- Access the personal information we maintain about you.
- Request corrections to inaccurate information.
- Request deletion of your personal information, where applicable.
We have implemented appropriate safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Our website may contain links to third-party websites. Soul Touch is not responsible for the privacy practices or content of those external websites.
Any usernames, passwords, identification codes, or similar credentials associated with our services must remain confidential. If you believe your credentials have been compromised, please notify us immediately at eakindayom@soul-touch.net.
Management of Personal Data
You may review and update your personal information where applicable. Certain information may be required to provide our services and therefore cannot be removed while services remain active.
Why We Collect Information
We collect information to improve our services, enhance your experience, communicate with you effectively, and provide the wellness services you request.
How We Use Your Information
Your information may be used for purposes including, but not limited to:
- Providing wellness services and business operations
- Scheduling appointments and service coordination
- Sending appointment reminders and account notifications
- Providing wellness updates and educational content
- Sending promotional communications, when you have provided consent
- Improving our website, services, and customer experience
To improve your experience, we may combine information collected through different services while maintaining appropriate privacy and security safeguards.
Sharing Your Information
We may share your personal information only when necessary to complete transactions, deliver requested services, or comply with applicable legal requirements. We obtain your consent before sharing your information when required.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent
By using the Soul Touch website or our online services, you consent to this Privacy Policy.
We may update this Privacy Policy from time to time. Any revisions become effective immediately upon publication on this website.
How We Protect Your Personal Information
Your personal information is stored and processed using appropriate physical, technical, and administrative safeguards designed to reduce the risks of:
- Unauthorized access
- Loss of information
- Misuse
- Alteration
- Unauthorized disclosure
If we need to transfer your information internationally, we will ensure appropriate safeguards are in place and obtain consent where required.
Security
We use industry-standard security measures, including SSL/TLS encryption, to protect information transmitted through our website.
When visiting our website, you may notice the secure padlock icon and https:// in the address bar, indicating encrypted communication between your device and our servers.
Data Confidentiality Rights
We treat your personal information as confidential.
You may request access to the information we maintain about you in accordance with applicable laws. While we protect your information, you are also responsible for safeguarding any personal credentials associated with your account.
Links to Other Websites
Our website may contain links to third-party websites.
Soul Touch does not control or monitor the content or privacy practices of those websites and is not responsible for any loss or damage arising from their use.
We encourage you to review the privacy policies of any external websites you visit.
Applicable Law
This Privacy Policy shall be governed by the applicable federal and state laws of the United States of America.
If any provision of this Privacy Policy conflicts with applicable law, that provision shall be interpreted and enforced in accordance with the applicable legal requirements while the remaining provisions shall continue in full force and effect.