Privacy Policy

1. Who we are

This Privacy Policy explains how Soul Touch Wellness LLC ("Soul Touch Wellness," "we," "us") collects, uses and protects information when you visit soul-touch.net, book with us at book.soul-touch.net, or contact us by phone, text, email or social media.

2. Information we collect

• Information you give us: your name, email, phone number and the details you share when you book, fill out a form, sign up for updates or contact us.
• Booking and payment information: appointment details and payment information, processed securely by our payment provider. We do not store full card numbers.
• Health information: information you provide on intake forms or during your consultation, used only to provide your care.
• Automatic information: device, browser and usage data collected through cookies and similar tools. See our Cookie Policy.

3. How we use your information

• To schedule, confirm and remind you of appointments.
• To provide and improve our services.
• To answer your questions and send the information you request.
• To send updates and offers, only if you choose to receive them. You can unsubscribe at any time.
• To keep our website secure and meet legal requirements.

4. Text messages (SMS)

If you give us your mobile number and agree to receive texts, we may send appointment reminders, confirmations, follow-ups and, if you opt in, updates and offers. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for help, or call (956) 802-9747. Consent to receive texts is not a condition of purchase.

5. Health information

We treat health information you share with us as confidential. We use it only to provide your care, and we share it only as needed to provide that care or as required by law. Please do not send health details through our website contact form or social media messages.

6. How we share information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as our scheduling, payment, email and website platforms. They may use it only to provide services to us. We may also share information when required by law or to protect the rights and safety of our clients and team.

7. How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices

• Unsubscribe from emails using the link in any email.
• Reply STOP to any text to stop receiving texts.
• Ask us to access, correct or delete your personal information by contacting us below. Some records may be kept as required by law.

9. Adults only

Our services and website are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last updated.

11. Contact us

Questions about this policy? Contact us: